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SERVICII MENTENANTA INFRASRUCTURA HARDWARE SI SOFTWARE
DA11388958 · published 2017-03-31 · completed 2017-04-03 · from Net Brinel S.R.L. (Sibiu)
83 k leiawarded value
—estimated value
50300000-8CPV code
The quantity is not published in the open data. The MS/SEAP export has only the title and value; quantity and unit price appear only in the purchase's SICAP record, which you can look up on e-licitatie.ro.
The text does mention: 4 ore (read automatically from title/description; check the text below).
Description from SEAP
Oferirea de suport infrastructura existenta1. Suport portal, telefonic, e-mail furnizat de help desk-ul Net Brinel Level 1:2. Suport OSS – ingineri onsite Level 13. Suport VPN Level 24. Suport onsite level 2Perioada de disponibilitate a serviciilor: de luni pana vineri, intre 08:00 si 18:00 Timpul de raspuns: maxim 4 ore. Este timpul maxim calculat din momentul in care a fost inregistrata solicitarea de suport si timpul in care prestatorul incepe activitatea de suport onsite sau VPNTimpul de repunere in functiune: Best effort.